Your biggest online shopping mistakes and winner!

First, just want to announce that our Holiday collection launched today!  So many pretties to choose from and all are perfect for your upcoming holiday parties and make great presents! 🙂  Use code GLAM to take 20% off your order of $75 or more and don’t forget you always get free shipping on orders over $100!  Code expires on November 10th.

I had so much fun reading through your biggest online shopping mistake stories.  There were a lot of funny ones and it seems like a lot of us are stuck with stuff that we don’t really want!  I chose a few that particularly stood out to me and wanted to share…

Lisa – respect the shoes: I’m not sure if this is necessarily my biggest online mistake or just my
most recent, haha, but a pair of expensive shoes I have no business
wearing finally hit sale and I had to snag them. A few days later before
I received my order, the retailer offered an additional discount on
sale items, so I figured I could just order the same shoes again to get
the discount and just return the first pair. I totally forgot about
their “final sale” (i.e., no returns on sale items) policy so now I have
two pairs of the same shoes – worst yet, the shoes don’t look
super-awesome on me, so I haven’t even worn them yet! Ugh for expensive

I have done this too!  Now I know, always check if it’s Final Sale or not.  Sometimes though I find that the hassle of returnng certain things isn’t even worth the sale price anyways!

swanprincess: I think the mistakes I did a lot regarding buying things online was that
I read bloggers review on clothing and shoes and raving about items
that they purchased, than I would get excited and follow in their
footsteps, thinking if the items looks good on them, then the items
might work out for me too. But not always, some items would be either
tight/big or weird on me. Than end up making a drive to the mall to
return the items. Sigh….I know I should learned from my mistakes, but
sometimes I got tempted by all the petites bloggers buying all nice
stuff. Couldn’t resist when stores having sale 😀  

I love this because as a blogger and the time spent reading blogs, I’ve been sucked into this all the time.  It does help when people give accurate sizing and measurements but sometimes it just looks so cute on them that I have to have it!

Chic Work Wear: I would have to say that my biggest online shopping mistake was getting
our destination wedding coordinator online based on nothing but the
beautiful website they had. It was a disaster, they quoted us a great
rate for our group package and then it turned out that the hotel was in
the Dominican where our wedding was taking place, but the flights had
been booked to Cancun! When we went back to them, the price increased by
over $200 per person, which we ended up paying for because we didn’t
want our guests to know! Additionally, everytime, I had a question
regarding the venue, they would just forward my emails to the hotel’s
wedding coordinator! I eventually caught on that it would be easier for
me to deal directly with the hotel since the wedding coordinator we paid
thousands of dollars to didn’t even speak Spanish, but I did. Luckily,
we also paid with our American Express card and when they tried to
charge us for services that I’d coordinated directly with the hotel,
AMEX was on our side and made at least that situation a bit more
bearable! I would never book actual services online again without
actually seeing the person I am hiring physically and having an
in-person conversation! I learned my lesson in a very difficult and
expensive manner… 🙁 

Oh man, that’s terrible.  Sorry you had to go through that!  Being that I planned a destination wedding as well and looked into destination wedding planners, I almost got caught into the same thing.  Thank goodness I read some online reviews about the planners and opted to just plan from far away and play phone/email tag with the onsite wedding coordinator.  I have heard lots of crazy stories with wedding planners so it’s always great to hire one that has plenty of reviews from brides!

Jen: The funniest was probably an online furniture purchase – I found a good
deal on a leather armchair through Target’s website. The dimensions of
the chair weren’t listed, but the package size was – and by my (flawed)
estimation, sounded like it would be the perfect size to fit in our
living room (and the shipping was free, bonus!). Well, the ginormous
box barely fit through our front door, yet after digging through all the
packaging, the resulting chair was TINY! To compound the problem, we
couldn’t send it back through the mail, and the box was too big to fit
in either my or my husband’s cars. Thankfully, my friend with an SUV
took pity on us, so her husband and my husband loaded the reject chair
into the back of their truck, and helped us lug the thing into the store
(a whole other ordeal, thanks to the layout of the parking garage and
the store itself). What a nightmare – I’ll never purchase furniture
online again, no matter how great a deal! 

I had to laugh at this one because I could imagine myself doing the same thing.  I’m horrible at measuring spaces so would probably buy furniture that would be too big or too small too. I’m glad your friend was kind enough to take it back to the store with you! 

My biggest online shopping mistake is an ongoing one, and sometimes it’s
helpful, sometimes I think it’s a mistake. I can very easily get sucked
into the “spend $75, get free shipping deals.” If I’m at $55 and
shipping is already $10, then I think, “Well, wouldn’t I rather spend an
extra $20 and get an item?” rather than spend $10 for shipping alone.
So sometimes I end up overspending because of this! 

This is ALWAYS me at Christmas time.  I’ll order a present for someone and then notice that I need to get to X amount for free shipping so I always end up adding something extra for me 🙂  haha, it’s terrible, but I always feel like I would rather have something than pay for the shipping.  Sometimes though, it’s not worth it to add the extra expense.  Definitely have to watch for that this holiday season!

And the winner of the $250 giftcard (which was chosen randomly from the comments from this post and this post and tweets/facebook comments) is… Truc who left this comment:
My biggest online shopping mistake was not buying shipping insurance for
a high ticket ebay item. I won an auction for an expensive pan at more
than half off the retail price. When it came time to check out, i opted
not to pay the shipping insurance because I never had any troubles with
items getting sent to me before AND i come from a frugal Asian family
who never believes in paying insurance for any purchases. Apparently
there was a thief either at the post office or at my apartment complex
because items that i had purchased online never showed up on my doorstop
despite tracking saying that it had arrived, including my ebay
purchase. I tried to get my money back from paypal but they said that
since i had not opted to pay for shipping insurance, the fault was mine.
So i lost money … but was more pissed off about the pan because i had
been eyeing it forever. 

Congrats Truc!  Sorry you lost out on your package but hopefully this will make up for it! 🙂  Your prize is a $250 giftcard from American Express Membership Rewards.  Please email me (tiffany at with your giftcard choices.  You can choose from:

  • Saks Fifth Avenue: (denominations: $50, $100, $250)
  • (denominations: $50, $100, $250)
  • Neiman Marcus: (denominations: $50, $100, $250)

may choose just one store to get your $250 gift card from or if you
prefer to have a combination between the stores, it’s up to you!

Thank you everyone for entering!  I have another great giveaway coming up so stay tuned! 🙂

Thank you to American Express for sponsoring this giveaway!

*Disclosure: Compensation in the form of merchandise was provided by American Express via Ogilivy PR. The opinions expressed herein are those of the author and are not indicative of the opinions or positions of American Express or Ogilivy PR.

P.S. Have you seen my video on how to wear your winter/fall accessories?  If you missed it, check it out on the Smarter blog today!

You May Also Like…

Previous Story
Next Story
  • Erica
    November 2, 2011 at 1:07 pm

    Congrats Truc!

    I cannot wait to check out the new holiday collection 🙂


  • AdamAlexMommy
    November 2, 2011 at 1:49 pm

    I am kicking myself for not entering your giveaway, but congrats to Truc! 🙂 My experience was the opposite. I sold something on ebay, and offered insurance, but the winner of the option opted not to get it. it was a DVR player, and it got lost at the post office. Ebay made us refund the money back to the winner. Not fair, huh?

    Anyways, I am curious about your holiday collection. I'll check it out!


  • shimmering2light
    November 2, 2011 at 2:07 pm

    great post! Definitely agreed with a lot of the stories you posted! Buying two to get the better price, buying more to save on shipping…etc.

  • Elaine A (TOBeautyReviews)
    November 2, 2011 at 2:54 pm

    Love reading these stories!! I always hate paying for shipping too, luckily I don't have a "trigger finger" and haven't made any huge mistakes…yet! 😛

  • House of Hemingway
    November 2, 2011 at 3:31 pm

    This was way too fun to read! Oh the nightmares of shopping. Why won't we learn??? Who cares, let's do it again!


  • SassyUptownChic
    November 2, 2011 at 5:50 pm

    This is awesome Tiff! Thanks for posting these! They were funny to read (at least we can laugh about it now. it wasn't funny when it first happened). And congratulations to Truc! That's an awesome win. Have a great day everybody.

  • Bonnie
    November 2, 2011 at 10:23 pm

    These are great. We can laugh … now. Not at the time.
    Twitter: @GlamKitten88

  • Really Petite
    November 3, 2011 at 5:30 pm

    I'm thinking about getting the petite bracelet Tiffany…your jewelry is great!

  • tiffyama
    November 3, 2011 at 6:58 pm

    I guess we all have our share of shopping mistakes. heh. Congrats to the winner!!

  • Aaran
    November 4, 2011 at 10:07 am

    Great post, with beautiful pretties holiday collection. Purchasing these pretties is the beautiful or biggest experience of online shopping.
    Clare FM Breaks

  • Aaran
    November 4, 2011 at 10:15 am

    Great post, with beautiful pretties holiday collection. Purchasing these pretties is the beautiful or biggest experience of online shopping.
    Clare FM Breaks